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| | Magia SiteIM is an instant customer service system for your website projects. SiteIM service requests are logged, searchable and auditable. The interface is completely customizable with your favorite HTML editor and feature URL pushing (Opening a URL for your customer). Magia SiteIM is part of the Magia Business Application Suite.
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| | Based on PHPHelpdesk, mhd is a PHP/MySQL-driven helpdesk system for small companies and organisations. It features: Categories, departments, users, tickets, customizable emails notifications, client management, basic TID management, stock inventory and monitoring, lend/lease functionality, and Post support tickets or book equipment without being logged in.Computer management through interface to IRM 1.0.x series.
Version: 0.5.6
Price: Free (GPL)
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| | MiniHelp! is a PHP script that allows you to interact with your visitors, offering support and/or sales in real time through chat. When the visitor requests help, the operator is informed through a visual and sonorous signal. MiniHelp! is completely Web-based, and does not require any additional software or plugin.
Version: 1.0
Platform(s): Unix, Linux, Windows
Price: $45.00
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| | Omnistar Live is a comprehensive Customer Relationship Management solution that provides help desk trouble ticket tracking and more. Help desk tickets can be submitted via email or directly through a customizable support request form. Responses to help desk tickets can even be directly added to a searchable knowledgbase. In addition to providing help desk management Omnistar Live also includes a Live Online Chat component that will allow your sales a support representatives to chat directly with all your web site visitors in real time.
Version: 2.2
Price: $24.95/$99.95
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| | Omnistar Live is a comprhensive Customer Relationship Management solution that gives you the ability to communicate with anyone coming to your web site in real time. In addition to supporting your clients and site visitors in real time, Omnistar Live also provides help desk trouble ticket tracking and a customizable and searchable knowledge base.
Version: 2.0
Platform(s): Linux
Price: $24.95/$99.95
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| | Have you always wanted to run support your users system on your site? Has the only think holding you back been the ability to program? Look no further! Onixsoft now offers the best online support center program (OSC) for sale at a reasonable price. Our software have following features:allow your users ask your manager online, allow your manager answer to your users,allow your manager view closed/open/all, themes, allow your manager change current theme with one click!
Version: 1.2
Platform(s): Unix/Linux, Win NT,2000
Price: $49.00
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| | A simple web-based help desk solution. OWOS Lite for PHP helps you simplify support requests, e-mail communication, organize planning and scheduling, and provide powerful access to the information you need.
Version: 3.0
Platform(s): Unix, Linux, Windows NT/2000
Price: $150.00
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| | Increase sales and improve your customer relationships by rapidly responding to customer inquiries. OrbitSupport is a full featured live support system written in PHP and MySql with source code included. Features multiple departments and operators, transcripts, offline messages, canned responses and commands, and customizable templates. Also includes traffic reports and the ability to ban the ip's of abusive users. Lifetime upgrades are included and we are very responsive to feature requests.
Version: 1.0
Platform(s): All
Price: $99.00
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| | OSS is a complete support system. It offers everything you need to give full support to your customers, allowing them to follow the status of their tickets online. OSS has a built in user management, Announcement, Known Issues and FAQ lists, and several commumication options to exchange information between support team members, and between support and your customers.It can run as a standalone system, or completely integrated with an existing enviromnent.
Version: 0.1.3
Platform(s): Unix
Price: Freeware
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| | osTicket can manage emails from an perl gateway via aliases, pop3 with crontab login, or manual pop3 login when admin is accessed. Users will received an autoresponce when they send emails or see ticket created info if using web-based form mail. They can also view ticket status online using their email/ticket# to login. Alot of built in security features and more.
Version: 1.2 Stable
Platform(s): All
Price: Freeware, GPL
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