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| | A web-based helpdesk system. It supports file attachments, hidden remarks, priority marking etc. You can even tell whether your replies have been read by the visitors. New features: icons, flagging, multiple pages.
Platform(s): Unix, Linux
Price: Free/$49.95
(Added: Sun Sep 07 2003 Hits: 20 Rating:  (0.00 out of 10) Votes: 0) Rate It
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| | AlstraSoft Live Support is a PHP based customer live help software which allows you to run a profitable business offering remotely hosted live customer support service for your members. Functions include: initiate chat, referrer tracking, capture visitor data, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, leave a message if offline, email notifications, save transcripts, real time monitoring of visitors and many more. Live Support also features an automated payment membership system so that members can pay for your live support service using PayPal.com or 2Checkout.com payment gateway.
Version: 1.21
Platform(s): Unix
Price: 220
(Added: Wed Dec 00 0 Hits: 4 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | A MySQL database driven customer support system. Your users can submit support tickets with different priorities which you can view, respond to, and set a different status for. You can also email them with a popup form. Admin creates the user accounts. Uses standard .htpasswd authentication for admin and users. Easy setup. Written in PHP.
Version: 1.0
Price: $25.00
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| | Add the human element to your site with Flash Livehelp and watch your sales soar. What makes our system unique is that in addition to the Livehelp Administrator you will receive a flash web client(swf) which you can post on your web site and/or web auctions PLUS a flash desktop client(exe) which can be distributed to customers, clients, family and friends via CD, download or email. Setup in minutes, no monthly fees. Requires 1 MySQL database and PHP. Try the web client now at Flash-catalogs.com.
Version: 1.0
Platform(s): Windows
Os: Windows
Price: $39.00
(Added: Fri Jan 23 2004 Hits: 5 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | This is program allows you to setup a nice looking helpdesk/knowledge base that allows users to search for questions or popular help questions. Users can search through keywords entered under each question to maximise its search capabilities.
Price: $29.95
(Added: Mon Sep 15 2003 Hits: 9 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | Free Call Center Software, Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls to the customer support database. Call Center Software can be used to improve the efficience of any department of organization. Please visit our web site for info call center screen shots, software. Check back often we constantly update this help desk call center software.
Version: 2.0
Platform(s): All
Price: GPL
(Added: Wed Dec 00 0 Hits: 26 Rating:  (10.00 out of 10) Votes: 1) Rate It
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| | Anteil is a PHP/MySQL-driven Web-based Customer Relationship Management (CRM) application designed to help you better identify, attract, retain, service and support customers. Employing full Web architecture, this open-source solution is a fast and easy way for your company to implement a basic CRM application. At the same time, it gives programmers a head start in developing a more customized solution. Main features include: Consolidated account information, Contact manager, Sales opportunity manager, Corporate communications, Calendars, Sales forecasting system, and High-level security.
Version: 2.0
Platform(s): Linux
Price: GPL
(Added: Wed Dec 00 0 Hits: 25 Rating: (10.00 out of 10) Votes: 1) Rate It
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| | Realtime Live Support. Download and run on your server, under your domain. All data is kept on your server. No monthly or other recurring fees. Unlimited operators and departments. Java Applet chat window (no flicker, low bandwidth required).Integrated FAQ database editor for offline support. Visitor Monitoring. ProActive Sales and Support.Online user list, Private chat, Kick user, Open URLs, Transfer to other departments and operators, Use emoticons, Insert images in conversation, Multiple operator ranks (Guest, User, Operator, SuperOperator), FAQ database for offline support, Use multiple chat windows simultaneously, Monitor website visitors realtime, Message using popup alert dialogs or Open Forced Chat windows, Enable online / offline buttons and trackers for your website with simple html code.
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Platform(s): Unix, Linux, WinXP
Price: $89.00
(Added: Wed Dec 00 0 Hits: 7 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | BE Technic Customer Tracking System (CTS) is a PHP script that allows you to record customer information, browse, modify, and delete the records. CTS is useful for small and middle scaled firms. CTS users can be assigned at different access rights by program administrator, to access different options like add, modify or delete a customer record. Needs at least PHP 4 and mySQL 3.23
Version: 1.0
Platform(s): Win 98/ME/2000/XP/NT, Unix, Linux
Price: $13.00
(Added: Wed Dec 00 0 Hits: 5 Rating: (0.00 out of 10) Votes: 0) Rate It
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