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| | It allows your web visitors to enter keywords and search for their questions and answers. And only if their question was not found in the FAQ DB your visitors have the option to type their question into a form and send it to you or even be offered a hotline number to call. You will receive a nicely formatted customer request mail which you may use to answer your visitors question. Besides that, @FAQ Wizard keeps record of a all questions asked and answers given during the month. It will show you how successful your FAQ section is, how many questions have been answered to the satisfaction of your visitors and how many haven't. It allows you to analyze the quality of your product descriptions and helps you improve your service.
Price: $49.00
(Added: Fri Aug 15 2003 Hits: 14 Rating:  (0.00 out of 10) Votes: 0) Rate It
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| | Arts is a collection of perl scripts that allow you to input text into a quick and dirty knowledge base. It's designed to save information that is generated for email (either by design or choice) that is determined to be valuable away for safekeeping and future use. It turns out is an excellent documentation tool for a small company or association.
Price: Freeware
(Added: Thu Sep 04 2003 Hits: 18 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | This free Perl script will help you build the ultimate FAQ and knowledge base in minutes. With this amazing program, you can add multiple categories and descriptions, sort categories and questions in any order and it even comes with a built in user feedback feature that lets you know whether your visitors have found your pages useful.
Version: 2.5
Platform(s): Unix, Windows NT
Price: Freeware
(Added: Wed Jul 30 2003 Hits: 90 Rating:  (6.00 out of 10) Votes: 1) Rate It
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| | With this quality Perl script you'll build the ultimate FAQ and knowledge base in minutes. You can add multiple categories and descriptions, sort categories and questions in any order and it even comes with a built in user feedback feature that lets you know whether your visitors have found your pages useful. A built in search engine allowing your visitors to search your FAQ and have highlighted results returned as questions and answers. And a printer friendly feature that allows your visitors to view and print any page in a printer friendly format. A built in "Submit a Question" form that can handle file uploads and send the files to your inbox via e-mail. And the ability to personalize and customize the Autoresponder and you notification e-mail using any form field in the built in or your custom forms.
Version: 2.1
Platform(s): Unix, Windows NT
Price: $35.00
(Added: Wed Jul 30 2003 Hits: 12 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | csFAQ is an automated system for displaying FAQs (frequently asked questions) on your website. You can post questions and answers in many categories in multiple areas of your site. Have a technical support FAQ in the support area of your site. have a general FAQ in the About Us portion of your site. The uses are endless, if they ask the questions, database them.
Platform(s): Unix
Price: $35.00
(Added: Fri Jun 06 2003 Hits: 13 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | Each FAQ page behaves like any page created by the SmartFAQ script. each SmartFAQ page can accommodate unlimited number of subjects and unlimited number of entries within each subject. Three layout options are available for presenting and displaying the subject list and/or the question-and-answer pairs. An optional search box may also be included in the generated SmartFAQ page to allow easier access to entries in a huge FAQ database. An administration function is available to the owner of the SmartFAQ page to allow addition, deletion and modification of subject names and the entries they contain.
Platform(s): Unix
Price: Freeware
(Added: Sat Jul 12 2003 Hits: 26 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | FAQ Builder is add-on module for our HelpDesk Online. The module maintains customer support knowledge database. The database consists of unlimited number of categorized topics. Each topic has a title along with question and answer html text fields. Each topic can be either public (visible to customers) or private. Categories organized as a tree of unlimited depth.
Version: 2.11
Platform(s): Unix, Windows NT/2000
Price: $99.95
(Added: Sun Jul 13 2003 Hits: 10 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | This feature-packed program is specifically designed to ease the tedious task of building FAQ pages. FAQ Builder will save you or your company copious amounts of time. With the aid of FAQ Builder, you will be able to create, edit and update FAQ pages as well as accept post and reply to visitor-submitted questions. FAQ Builder even comes with its own search engine, allowing your website visitors to enter text to search for, across all categories. The administrative functions are countless, each and every one aimed at easing the building and maintenance of your knowledge database. FAQ Builder has four auto-responder email templates that can be modified to suit your needs. You select which emails will be automatically sent.
Version: 1.0
Platform(s): Unix
Price: $58.00
(Added: Thu Aug 28 2003 Hits: 7 Rating: (0.00 out of 10) Votes: 0) Rate It
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