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| | Keep track of your customers' questions and the solutions offered by your support team. @Customer Quest fully organizes your customer service over the internet and offers features which you usually find in software packages worth up to several hundred dollars. Feel free to compare... @Customer Quest is a ticket based CRS but does not require to login by typing complicated ticket-numbers. One single signup and login form for customers - no confusing multiple forms.
It's nicely customizable and can be used on almost every web-account.
Price: $79.00
(Added: Fri Aug 15 2003 Hits: 9 Rating:  (0.00 out of 10) Votes: 0) Rate It
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| | In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage support requests & questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more.
Version: 1.0.1
Platform(s): Unix/Linux
Price: $299
(Added: Fri Dec 08 2006 Hits: 5 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | Now your web site visitors can contact you immediately, live, using only their web browser. If they have a question while they are looking over your site, all they have to do is click the image that says you are online. They are immediately connected to the csLiveSupport control panel where they can chat with a representative of your organization in real time.
Platform(s): Unix, Linux
Price: $99.00
(Added: Fri Jun 06 2003 Hits: 7 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | Easy Web Support Page Maker! - this script is based on web support script written by Bismarck Tan of http://websupport.sourceforge.net and it allows tracking of problems by ticket number and easy administration. templates allows easy reconfiguration.
Platform(s): Unix
Price: Freeware
(Added: Sat Jul 12 2003 Hits: 26 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | h2desk is the powerful way to provide online support to your customers. From small businesses to larger corporations, the help desk will streamline your online communication with your customers - your business will save time and money. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Seamlessly integrate the system into your web site. Download your free trial today.
Version: 3.1.0
Platform(s): All
Os: All
Price: Free Trial/$149.99/$199.99
(Added: Thu Aug 19 2004 Hits: 5 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | Help Desk OnlineTM is a fully automated web based help desk. Written in Perl it can be easily installed on your website. As soon as you replace your support email link with Help Desk Online you will be in full control over your customer support operations.
Version: 2.15
Platform(s): Unix, Windows NT/2000
Price: $99.95/$199
(Added: Sun Jul 13 2003 Hits: 9 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | Inquiry Handler is a system designed to handle the customer inquiries your website receives. Information such as date message received and last updated, message priority, staff comments, and more, are tracked on each message you receive. You can set important messages to Priority status, other messages to Open status and old messages to Closed. You can choose what message information to be displayed to your clients when they check their inquiry status. Our experience with Inquiry Handler shows that customers like being able to check up on their inquiry, and that a customer does not pester you with multiple emails.
Platform(s): Unix, Windows
Price: $49.00
(Added: Thu Jun 19 2003 Hits: 6 Rating: (0.00 out of 10) Votes: 0) Rate It
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| | InverseFlow Help Desk is a powerful customer support system. Designed to support unlimited departments, unlimited agents and admin monitoring, the InverseFlow Help Desk has more management and ticket response options and features than any other customer support system. InverseFlow Help Desk is fast, simple and effective. It is very easy to use for your customers.
Version: 2.31
Platform(s): UNIX, Linux, FreeBSD, Windows
Price: $264.96
(Added: Thu Jun 19 2003 Hits: 9 Rating: (0.00 out of 10) Votes: 0) Rate It
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