Customer Support
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http://www.ulices.com/wizards/products_customer_quest.html
Keep track of your customers' questions and the solutions offered by your support team. @Customer Quest fully organizes your customer service over the internet and offers features which you usually find in software packages worth up to several hundred dollars. Feel free to compare... @Customer Quest is a ticket based CRS but does not require to login by typing complicated ticket-numbers. One single signup and login form for customers - no confusing multiple forms.
It's nicely customizable and can be used on almost every web-account.
Price: $79.00
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http://www.focalmedia.net/activdesk.html
In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage support requests and questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more.
Price: $299
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http://mannyjuan.com/ezwspg.htm
Easy Web Support Page Maker! - this script is based on web support script written by Bismarck Tan of http://websupport.sourceforge.net and it allows tracking of problems by ticket number and easy administration. templates allows easy reconfiguration.
Price: Freeware
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http://www.h2desk.com
h2desk is the powerful way to provide online support to your customers. From small businesses to larger corporations, the help desk will streamline your online communication with your customers - your business will save time and money. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Seamlessly integrate the system into your web site. Download your free trial today.
Price: Free Trial/$149.99/$199.99
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http://www.cosmicflame.com/scripts/inquiryhandler.shtml
Inquiry Handler is a system designed to handle the customer inquiries your website receives. Information such as date message received and last updated, message priority, staff comments, and more, are tracked on each message you receive. You can set important messages to Priority status, other messages to Open status and old messages to Closed. You can choose what message information to be displayed to your clients when they check their inquiry status. Our experience with Inquiry Handler shows that customers like being able to check up on their inquiry, and that a customer does not pester you with multiple emails.
Price: $49.00
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http://inverseflow.com/products/helpdesk/index.php
InverseFlow Help Desk is a powerful customer support system. Designed to support unlimited departments, unlimited agents and admin monitoring, the InverseFlow Help Desk has more management and ticket response options and features than any other customer support system. InverseFlow Help Desk is fast, simple and effective. It is very easy to use for your customers.
Price: $264.96
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http://www.spads.com/popservice.html
PopService is at your Customers Service. With Pop Service Installed on your site you can provide real time live customer service for your customers, Clients, Users, etc. PopService allows you to give your clients fast and easy access to your Customer Service Department, to answer product or billing questions and suggestions.
Price: $9.99
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