Inquiry Handler | Inquiry Handler is a system designed to handle the customer inquiries your website receives. Information such as date message received and last updated, message priority, staff comments, and more, are tracked on each message you receive. You can set important messages to Priority status, other messages to Open status and old messages to Closed. You can choose what message information to be displayed to your clients when they check their inquiry status. Our experience with Inquiry Handler shows that customers like being able to check up on their inquiry, and that a customer does not pester you with multiple emails. |
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