A customer support solution that provides a real time chat service for online customers, offering a wide range of functionality that includes; multiple chat requests and administrators, supports multiple users simultaneously, an instant messenger interface design, an online/offline/pending user display, the ability to transfer guests between operators, online alerts/sound when guests are pending for support, user-editable language packs, detailed real-time statistics, daily reports calendar, online/offline/be right back status indicators, site visitor rating of live support session, FREE lifetime upgrades and a FREE Microsoft .NET Live Help Messenger downloadable Windows client. |