 Comdev Customer Helpdesk | Comdev Customer Helpdesk is the most advanced helpdesk ticketing system that allows you to establish an online support centre for customers on your website. Key features: automatic reply to support tickets, reply acknowledgement, customer add comments and upload attachments to ticket, all-in-one views of ticket listing, ticket history & tracking, set ticket status, flag & unflag ticket, add support issues, customizable email contents. Common help desk requests are replied quickly using the preset canned messages.Add helpdesk ticket and reply directly to FAQ (integrate with Comdev FAQ Support).Web based Installation Wizard, easily plugin to your site with single PHP snippet. OSCommerce compatible. FREE Installation Support.
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